Introduction
At LG Automatic Gate, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website (www.lgautomaticgate.com), request services, or interact with us in San Jose and the Bay Area. By using our site or services, you agree to the practices outlined below. We comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR) where relevant.
Information We Collect
We collect information to provide and improve our automatic gate installation, repair, and access control services. This includes:
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Personal Information: Name, email address, phone number, and physical address when you submit a quote request, contact form, or newsletter signup.
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Service-Related Information: Details about your property (e.g., photos, gate specifications) provided for quotes or consultations.
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Usage Data: IP address, browser type, device information, pages visited, and time spent on our site, collected via cookies and analytics tools.
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Communication Data: Records of emails, phone calls, or inquiries for customer support and service coordination.
How We Use Your Information
We use your information to deliver high-quality gate services and enhance your experience:
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To process quote requests, schedule inspections, and provide services like gate installation or repair.
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To communicate with you about your project, including updates, confirmations, and follow-ups.
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To improve our website and services through analytics (e.g., understanding user behavior).
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To send marketing emails or newsletters (with your consent, opt-out available).
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To comply with legal obligations, such as permit coordination or safety regulations in San Jose.
How We Share Your Information
We do not sell or rent your personal information. We may share data in these cases:
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Service Providers: With trusted third parties (e.g., payment processors, analytics providers like Google Analytics) who assist with our operations, bound by confidentiality agreements.
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Legal Compliance: When required by law, such as for permits or in response to legal requests.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with prior notice.
Enhancing Your Online Experience
Our website uses cookies and similar technologies to improve functionality and track usage. These include:
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Essential Cookies: For site navigation and form submissions.
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Analytics Cookies: To analyze site performance and user behavior (e.g., Google Analytics).
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Marketing Cookies: For targeted ads or email campaigns (with consent).
You can manage cookie preferences via your browser settings or our cookie consent popup. Disabling cookies may affect site functionality.
Protecting Your Information
We implement industry-standard measures to protect your data, including encryption for form submissions and secure storage for customer records. However, no online system is 100% secure, and we cannot guarantee absolute security. If a data breach occurs, we will notify affected users promptly as required by law.
Control Over Your Data
Depending on your location (e.g., California, EU), you may have rights under CCPA, GDPR, or other laws:
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Access: Request a copy of your personal data.
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Correction: Update inaccurate information.
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Deletion: Request deletion of your data (subject to legal obligations).
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Opt-Out: Unsubscribe from marketing emails or opt out of data sharing.
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Non-Discrimination: We will not discriminate against you for exercising your rights.
To exercise these rights, contact us at info@lgautomaticgate.com or (408) 555-1234.
Third-Party Links
Our site may link to external websites (e.g., social media, Yelp). We are not responsible for their privacy practices. Please review their policies before sharing information.
Not Intended for Minors
Our website and services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us to have it removed.
Keeping You Informed
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with an effective date. We encourage you to review this policy periodically.
Reach Out with Questions
For questions about this Privacy Policy or to exercise your privacy rights, please contact us: